Dog Chef

You do not need to do anything to use your positive balance.

💡 The available balance on your account will automatically be applied to your next order, whether you pay manually or automatically.

⚠️ When you view your order in your account, you may still see the full order amount displayed. This is completely normal.

The positive balance will only appear during the payment step. At that point, you will clearly see that the available balance is automatically deducted from the total amount due.

💳 You do not need to take any action. Your balance will automatically be applied to your next order.

Feel free to contact us. We’ll be happy to help 😊

I have a positive balance on my account. How can I use it?

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