When you place your first order, a Dog Chef subscription is automatically activated.
Our subscription is completely flexible and can be adjusted at any time to suit your dog's needs.
Where can I manage my subscription?
Go to the "My Subscription" section of your Dog Chef account.
From this page, you can:
My Family
• add a dog;
• update a dog's information;
• remove a dog from your subscription;
• view the recommended daily portion.
Plan
• change your plan.
100% fresh meals
Mixed plan: 50% fresh meals and 50% Dog Chef kibble
Partial plan: 50% fresh meals and 50% food of your choice
Delivery Frequency
• adjust your delivery frequency.
You can choose to receive a delivery every 1 to 12 weeks, depending on what best suits your needs.
Delivery Options
• update your delivery address;
• change your default delivery day.
Meals
• modify your recipes;
• adjust your dog's daily portion.
Depending on your chosen plan, you can modify your fresh meal recipes and/or your kibble selection.
Extras
• add or remove boosters;
• add or remove treats;
• manage other available extras.
Manage Your Subscription
• pause your subscription;
• cancel your subscription.
💡 Any changes made in the "My Subscription" section will automatically be applied to your future deliveries.
📩 Before each delivery, you will also receive a reminder email allowing you to review and, if necessary, modify your next order.
💬 Do you have any questions?
Feel free to contact us. We’ll be happy to help 😊