Managing Your Subscription and Orders

When you place your first order, a Dog Chef subscription is automatically activated. 🐾

Our subscription is fully flexible and designed to ensure that your dog never runs out of meals.

💡 In addition, customers on a 100% Fresh Plan benefit from a 10% discount on all meals.

Go to the "My Subscription" tab if you would like to make permanent changes to your subscription.

Here, you can:

• change your plan;

• adjust your recipes and quantities;

• modify your delivery frequency;

• update your delivery details;

• add extras;

• pause or cancel your subscription.

Any changes made here will also apply to your future orders.

Go to the "My Orders" tab if you only want to modify your next delivery.

From this page, you can for example:

• add or remove meals;

• adjust quantities;

• add extras;

• change your delivery address;

• select a different delivery date;

• postpone your order.

This is ideal if you only want to modify a single delivery without changing your entire subscription.

📩 A reminder email before every delivery

Before each delivery, you will receive an email allowing you to review and modify your order if needed.

💬 Do you have any questions?

Feel free to contact us. We will be happy to help 😊