When you place your first order, it will automatically start a subscription. But note that this is completely flexible: from your Dog Chef account, you can cancel it at any time, adapt the content of your orders, move your deliveries according to your needs...
The advantage of the subscription is that it allows you to :
receive our essential food supplements for free: the AlphaMix and the OmegaMix;
never fall short of a meal;
and if you have a 100% Dog Chef subscription, you will receive a discount of 15% on all meals.
You will also receive an email on the Thursday of the week before your delivery, so you still have time to adapt/cancel your order (until the Sunday evening the week before your delivery). Please be aware that this email sometimes gets spammed, so be alert and add our email address to your address book to avoid this.
Payments by credit card and domiciliation are automatically debited from your account. However, any automatic payment (by credit card or by domiciliation) can be desactivated on your Dog Chef Account, under the tab "My Data".
Please contact us if you have any further questions.