Our Customer Service is available Monday through Friday from 8 AM to 7 PM, and on Saturdays and public holidays from 9 AM to 5 PM. 🕗
For any assistance, we invite you to chat with us via the chat window located at the bottom right of your screen. 💬 During peak times, chat and WhatsApp are often faster alternatives to phone calls.
If you are already a Dog Chef customer, please provide your email address directly; this will facilitate and speed up the processing of your question or request. If you are not yet a customer and contact us outside our working hours, please leave your email address so that we can respond to you as soon as possible. 📧
You can also reach us by email, Messenger, or phone. All necessary details can be found on our contact page. 📞✉️ If phone lines are busy, you can leave a voicemail with your contact details, try again later, or use chat or WhatsApp for a quicker response. For your convenience, here are the phone numbers for our customer service by country:
Belgium: +32 2 808 25 19
France: +33 3 39 88 00 54
Netherlands: +31 85 208 22 91.
WhatsApp is also available for quick exchanges, making it a convenient option for contacting us.