Delivery types
Fresh delivery: Any order containing fresh meals is considered a fresh delivery. This includes:
100% Fresh plans;
Mixed plans (fresh meals + kibble);
One-off orders containing fresh meals.
💡 Does your order contain fresh meals? Your entire order (including kibble, treats, boosters and any other products) will be shipped together via our fresh delivery carrier. Your order will not be split into multiple shipments.
Dry delivery: Only orders that do not contain fresh meals are considered dry deliveries. This includes, for example:
One-off orders containing only dry products (such as kibble, treats, boosters or chews).
🇫🇷 France
Fresh delivery
Chronofresh
Delivery days: Tuesday to Saturday.
💡 Tip: For a Monday delivery, select Saturday and then reschedule it to Monday via the carrier's email.
Dry delivery
DPD / Chronodry
Delivery days: Monday to Saturday (except Tuesday).
💡 Tip: For a Tuesday delivery, select Saturday or Monday and then reschedule it to Tuesday via the carrier's email.
🇧🇪 Belgium
Fresh delivery
Dog Chef vans
Delivery days: Tuesday to Saturday.
Shippr
Delivery days: Tuesday to Saturday.
Dry delivery
DPD
Delivery days: Tuesday to Saturday.
💡 Tip: For a Monday delivery, select Saturday and then reschedule it to Monday via the carrier's email.
🇳🇱 Netherlands
Fresh delivery
LeenMenken
Delivery days: Wednesday to Saturday.
💡 Tip: For a Monday or Tuesday delivery, select Saturday and then reschedule it to Monday or Tuesday via the carrier's email.
Dry delivery
DPD
Delivery days: Tuesday to Saturday.
💡 Tip: For a Monday delivery, select Saturday and then reschedule it to Monday via the carrier's email.
🇩🇪 Germany
Fresh delivery
DHL
Delivery days: Tuesday to Thursday.
📦 Special packaging: Parcels include cooling packs to keep the meals fresh.
Dry delivery
DPD
Delivery days: Monday to Friday (except Tuesday).
💡 Tip: For a Tuesday delivery, select Friday and then reschedule it to Tuesday via the carrier's email.
Note
Some carriers do not deliver on public holidays. In that case, you will receive an email allowing you to reschedule your delivery.
