In accordance with our General Terms and Conditions, unfortunately, it is not possible to return a Dog Chef box.
As our meals are perishable food products, they are excluded from the statutory right of withdrawal. For hygiene, safety and quality reasons, we cannot accept returns for products that have left our cold chain.
We recommend checking your order carefully upon delivery. If you experience a problem with your delivery or with one of our products, our team is available via chat or email to find a suitable solution or arrangement 😊
👉 Contact Dog Chef
If your pet does not want to eat the food, rather than throwing it away, consider donating it to a shelter or breeder. You’re sure to make someone happy! 😋