⚠️ Please note: if your next delivery has already been paid for or you have already received the order confirmation email, you can no longer change the address directly from your account. In this case, please contact our customer service team. We will check with the carrier whether a solution is still possible.
Change the address for your next delivery
Log in to your Dog Chef account.
Go to ‘My orders’.
Find the order for which you want to change the address and click ‘View / Edit’ on the right-hand side, below the delivery address and delivery time.
In the ‘Delivery and Payment’ section, click ‘Edit’ next to ‘Address’.
To update your current address, click ‘Update address’, make the necessary changes and click ‘Confirm’.
To add a new address, select ‘New delivery address’, enter the new address and click ‘Confirm’.
Check that all the details are correct. Your new address will then be used for this delivery.
💡 Tip: check the address mentioned in your delivery reminder email before each delivery to make sure your order will be delivered to the correct address.