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I still have a lot of Dog Chef food and you are about to deliver me soon, what should I do?

Melody Duarte avatar
Written by Melody Duarte
Updated over 7 months ago

We recommend that you take one of the following actions:

  • Postpone your next delivery via your Dog Chef Account. 🗓️

  • Pause your subscription. ⏸️

⚠️ Please note: If your next delivery has already been paid for or confirmed via email, it can no longer be modified or put in pauze.

🗓️To postpone your next delivery🗓️

You can easily change the date and/or time slot of your delivery by following the steps below.

Steps to follow:

  1. Log in to your Dog Chef account.

  2. Go to the « My orders» tab.

  3. On the right side of the screen, under the delivery address, click « View/Modify ».

  4. In the « Deliveries and Payment » section, click « Modify » next to « Delivery date and time slot ».

  5. Choose a new date and time slot, then click « Confirm ».

  6. And that’s it! Your delivery has been updated.

⏸️To pause your subscription⏸️

  1. Log in to your Dog Chef account.

  2. Go to the « My Subscription » tab.

  3. Scroll down and click on « Pause subscription ».

  4. Choose a resume date, then click « Confirm ».

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